Small Business Academy – Providing Exceptional Customer Service
John Schmitt from the Small Business Development Center will discuss tips for providing exceptional customer service.
A business owner’s first customer is their employees. How owners treat their employees has a direct correlation to how those employees will treat customers.
All are welcome, but RSVP is required, 269-781-5163 or [email protected].
This event is generously sponsored by CTI Mechanical Contractors, Inc. Free for Marshall Chamber Members and $10 for others.
The workshop will take place in the 2nd floor training room at the Public Services Building (PSB), 900 South Marshall Avenue. When driving south on Marshall Avenue, turn right immediately after crossing the railroad tracks into the PSB parking lot.